Top 3 PC Problems You Can
Fix Yourself
reprinted with permission from the HP Small Business Center
As we all know,
computers are not perfect devices, and they sometimes
malfunction. And when they do, this can create frustration,
wasted time, and unneeded expense – especially for those of
us whose computers are as vital to our daily existence as
oxygen.
Luckily, many
common computer issues can be resolved without professional
help – and with excellent results and little or no
hair-pulling involved. Here are a few of the problems you
might encounter, and how to fix them.
The problem:
my computer is running slowly
Over time, you might notice that your computer’s performance
is lagging – programs take longer to load, and booting up
seems to take forever.
The fix: there are
lots of them, since there are lots of reasons your computer
might have slowed down. First, run a spyware and anti-virus
software program (if you haven’t got one installed, you
should, and you can download one free from the Internet) to
see if your system is infected. If it is, follow the removal
instructions provided by the software. If that doesn’t work,
try removing unnecessary programs that might be taking up
storage space on your computer – things like games you
haven’t played in months or that accounting software you
only installed for the tax season and haven’t used again.
Finally, if you use Windows®, try running the Windows
defragmentation utility, which can help boost your PC’s
performance.
The problem:
my PC started normally, but there’s nothing on the screen
If this happens, you should first check that all the cables
and wires are attached to your monitor and that they’re all
securely plugged in. Another idea: make sure the screen
brightness isn’t turned down – this can easily happen to
monitors with exposed dials.
You should also
listen out for the sounds your PC makes when it boots up: if
it beeps once, that’s a normal startup. However, one long
beep followed by shorter beeps can mean your graphics/video
card has a problem and might need to be “reseated” – this
means manually removing it from the computer and then
returning it to its slot. To do this, first power off your
computer and unplug it. Take the case panel off, and locate
the card in your machine.
Before touching
the card, touch one hand to the metal of the PC to ground
yourself. Then, remove the screw holding the card in place,
and gently rock the card back and forth until it is
released. Finally, reinsert the card gently but firmly until
it is completely seated in the slot, then replace the screw
and PC cover and plug the machine in again.
The problem:
my computer crashes and displays a blue screen
Congratulations, you’ve just encountered the famous Windows
stop error, or Blue Screen of Death, as it’s lovingly known
in the IT community. If this happens to you, it’s likely
that you’ve recently added a new program, device, driver or
application that your machine just doesn’t like.
Sometimes, a
simple reboot of the PC resolves the issue. But sometimes it
doesn’t – you reboot, Windows loads, and the computer
crashes again. System Restore is a tool in Windows XP and
Vista® that takes snapshots of your computer's configuration
over time, so if your system crashes due to an installation
or bad configuration, the tool can roll Windows back to the
state it was in before it stopped working without affecting
any of your data. Microsoft® provides
detailed instructions on when and how to use System Restore.
Want to learn
more do-it-yourself PC repair tips and tricks? Take a look
at the
HP Personal Computing Expertise Center, or review our
selection of
personal computing courses.
Microsoft, Windows and
Windows Vista are trademarks of the Microsoft group of
companies.